How soon can I book my test?

We can get an appointment for you today or you can book over a month in advance if you want. Please call us to book at a clinic near you.

How long does an appointment take?

Most appointments take around 10 to 15 minutes. If you have any questions about our sexual health or health and wellness tests then please call our team who are available 24/7.

Do I need a referral letter from my doctor?

No referral letter is needed. As your private provider of testing, we manage everything that you need for the test from the appointment, testing, and results reporting. We are here to help you as efficiently as we can.

Do I need to fast or follow and special instructions before my test?

There are no fasting requirements before your tests. If you have a urine test, please try not to use the loo for two hours before your test.

What is the cost of the doctor consultation?

Doctors' consultations are included in the cost of your test. These may be delivered in person or remotely.

Can payment be made at the clinic or on arrival?

All appointments must be booked and paid for in advance. We are sorry that we do not take payments at the clinic. You can pay by Mastercard, Visa, AMEX or by bank transfer.

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Sexual Health
Medical Certificate

Medical Certificate

Our testing is conducted at accredited laboratories.

Your personal data is treated safely and securely.

You are supported by our excellent patient care team, available 24/7.

Clinic Test

$35.00

A signed medical certificate of your test results

View full product information

Incubation Period:

n/a

Test Turnaround Time:

n/a

Tests For

Our testing is conducted at accredited laboratories.

Your personal data is treated safely and securely.

You are supported by our excellent patient care team, available 24/7.

Need help? Contact one of our expert advisors.

Always 100% confidential and completely anonymous

Call 1-833-258-6560

How It Works

Step 1Book Your Test

You can book your appointment online, by telephone or webchat

Step 2Attend The Clinic

Attend your appointment and have your samples taken by our friendly team.

Step 3Receive your Results Securely

We will notify you when your results are available. You can retrieve them via your secure online portal.

Step 4Follow-up Treatment

We can help you with any treatment or referral you may need.

Product Information

If you have had an STI test and result using the Better2Know services and you need to prove your STI status, we can provide you with a medical certificate.

What does the test certificate include?

When you get an STI test with Better2Know and you test for the infection, we can provide you with a medical certificate confirming your status.

Your certificate will state the date and location of your test, the type of STI test or tests, the result and be signed by a Better2Know clinician.

How do I arrange my certificate?

Please choose your STI test and then add the certificate to it. Your certificate will be emailed to you once your results are ready.

Still Have Questions?

That’s alright. This is a complex subject and most people aren’t familiar with it. Here is a list of common questions we get asked by people just like you. If you can’t find the answers you’re looking for, you can also visit our dedicated FAQ Section

You can also contact us directly — we’re standing by to help.

Call us on 1-833-258-6560

Open a Live Chat