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Our testing is conducted at accredited laboratories.
Your personal data is treated safely and securely.
You are supported by our excellent patient care team, available 24/7.
Is this HIV test accurate?
This blood test is a very accurate test (99.8% 28 days after any incident you are concerned about, rising to 99.9% after 3 months). The test allows you to test for HIV types I and II and the p24 antigen (an early marker of HIV) from the comfort and privacy of your own home.
How does this HIV test work?
This test needs a small blood sample. After you have bought your test online, we will post your discreet HIV test pack to your home (the postal pack is plain so no one will know what it is). Open the pack, where you will find a form, three finger prick lancets, a small gold topped tube, wipes, sample collection guide, and a return envelope. The sample collection guide gives you instructions on how to collect your sample. It is important that you follow the instructions on the leaflet carefully. You will get an email when your results are ready, but you can log on and check on line whenever you like.
When will my test arrive?
If you order a test before 4pm Monday to Friday, we will post it to you first class post same day. Depending upon where you live, your HIV test should arrive the next working day or the day after.
How long before I get my HIV test result?
The results of your HIV test should be ready within one working day from when your sample arrives at the laboratory.
What should I do with my results?
If your results are positive for HIV, you should visit a doctor to discuss confirmation testing and any treatment, or any further testing that should be done. This test cannot distinguish between a past and current or new infection, so you would need to have a confirmation test. Better2Know can connect you with a private doctor in your local area, or you can visit your own GP.
Is testing for HIV through Better2Know confidential?
Yes. Your results and details are 100% confidential and we will not inform your GP or anyone without your permission.
How long should I wait after an encounter before getting an HIV test?
You should wait at least 28 days since any incident you are concerned about before getting an HIV test. If you test before this time, the HIV test may not be as accurate as it can be.