Which tests are included in the Comfort Screen?
In the Better2Know Comfort Screen, the following STDs and STIs are tested for using a home kit:
Chlamydia
Gonorrhoea
Herpes I and II (Current Infection)
Trichomonas
Mycoplasma
Ureaplasma
Gardnerella
PLEASE NOTE: For the Herpes test to be accurate you must be symptomatic at the time you submit your urine sample.
Is the Comfort Screen accurate?
Yes, this is a very accurate CE marked test performed in our accredited laboratory.
How does this home test work?
This test only needs a urine sample. After you have ordered your test online, we will post your discreet test pack to your home (the postal pack is plain so no one will know what it is). In your pack, you will find a form, a urine collection container, and a postage-paid return envelope. In addition, we will email you a copy of the sample collection instruction leaflet, which will give you instructions on how to collect your sample with ease. It is important that you follow the instructions on the leaflet carefully. You will get an email when your results are ready to view, but you can also log on to our secure website and check them whenever you like.
When will my test kit arrive?
If you order your test on a working day before 4pm (Monday to Friday), we will post it out to you the same day. Your kit should arrive within 2 - 5 working days. Delivery times may vary slightly depending where you live.
How long before I get my Comfort Screen results?
The results of your Comfort Screen should be ready 5 days from when your sample arrives at the laboratory.
What happens if my Comfort Screen is positive?
If your screen shows any of the infections we check for, we can arrange for you to speak to one of our doctors on the telephone. You can discuss the results and, if required, can get a prescription for the required medication (there will be a small fee for this). You can also choose to take your results to your own doctor.
Is testing for STIs with Better2Know confidential?
Yes, it is. Better2Know will not share your results or information with anyone else unless you give us permission to do so. Your results and details are completely confidential.
How long should I wait after an encounter before having a Comfort Screen?
You should wait at least 14 days since any incident you are concerned about before having this range of STI tests. You can order your kit now, but if you test too soon, then it may not be as accurate as it can be.
