Clinics in Mackay

Confidential Sexual Health Testing in Mackay
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Discreet and confidential
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Better2Know provides private STI testing across Mackay. Our sexual health clinics in Mackay offer fast, accurate, and confidential tests and screens for a full range of STDs. These include HIV, Syphilis, Hepatitis B, Hepatitis C, Herpes, Chlamydia, and Gonorrhoea. All our tests and screens are designed and reviewed by our panel of STI specialists. Our service in Mackay is also supported by Better2Know’s excellent Australian medical and Patient Services teams, to ensure you get the peace of mind you need.

Our discreet sample collection centres in Mackay, including those in Cremorne, North Mackay, West Mackay, and the city centre. To book your test please call our patient services team on the number above and they will be able to help answer any questions and get you booked in for the tests which are right for you and your circumstances.

Select a clinic to choose your tests and book an appointment online

Select a clinic to see which tests are available

Need help? Contact one of our expert advisors.

Always 100% confidential and completely anonymous

Call 1-800-750-111

STI and HIV Testing in Mackay

With the number of Queenslanders treated for sexually transmitted infections increasing each year, it is more important than ever that you look after your sexual health by getting tested at your earliest convenience. As Australia’s leading private provider of STI testing services, we have collection centres across Queensland, including a number of clinics in Mackay. We have same or next-day testing availability six days a week in Mackay, including on Saturdays.

At your discreet appointment, you will be seen by a qualified phlebotomist. They will collect your blood and/ or urine samples before sending them to our certified laboratory for analysis. Depending on the test or screen you select, your results will be ready within one to five working days from the receipt of your sample by the laboratory. Most results only take a couple of days.

By logging into your secure patient area, you will be able to access those results whenever you like. Once all your results are available you will be contacted by a member of Better2Know’s expert sexual health advisory team. If you test positive for any infection, Better2Know will get you a consultation with one of our doctors who can prescribe any medications you need, or refer you to a specialist service if required.

What is the difference between an STI and an STD?

An STI is a Sexually Transmitted Infection, and STD is a Sexually Transmitted Disease. Both terms refer to the same bacteria, virus, and protozoa (mycoplasma in case you were wondering) infections. Infections is the current word doctors use to encourage more testing.

Mackay 24-hour sexual health hotline

If you have any questions about the tests and services we offer in Mackay, please contact our Patient Services staff who will be happy to help. To speak to a member of our friendly team, call us today on the telephone number above. You can also book a private appointment online by clicking Get Started.

How It Works

Book Your Test
Step 1Book Your Test

You can book your appointment online, by telephone or webchat

Attend The Clinic
Step 2Attend The Clinic

Attend your appointment and have your samples taken by our friendly team.

Receive your Results Securely
Step 3Receive your Results Securely

We will notify you when your results are available. You can retrieve them via your secure online portal.

Follow-up Treatment
Step 4Follow-up Treatment

We can help you with any treatment or referral you may need.

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Not sure what you want to be tested for? We can help