Question 1

How long does it take to get the test results?

Accepted Answer

Results for HIV tests are available within one day of your sample's arrival at the laboratory. Some of our clinics can provide you with a rapid HIV test starting from 26 days after potential exposure. For tests including Chlamydia, Gonorrhoea, Hepatitis B and Syphilis, results are available within 2 days of your sample being received in the laboratory. Tests which can take up to 5 days include: Herpes, HPV, PAP Smear results, Mycoplasma, Ureaplasma, Trichomonas and Gardnerella.

Please see the individual STI test pages for more information.

Question 2

Are STI tests always accurate?

Accepted Answer

No health test can be 100% accurate. Some STIs do not show up right away. It could take an infection anywhere from a couple of days to a few months to show up in testing. But if you think you have an STI, get tested. You may have to go back again to get tested if you test negative. Even if you test negative, keep practicing safe sex. Talk to your healthcare provider about speaking with a counselor if you have concerns.

At Better2Know we work with the best laboratories that follow the highest industry standards. This means that we have the best laboratories in the country and, as long as you have met the incubation period and have the right sample, then we are very confident that your test results are accurate.

Question 3

Is Public Health notified if I get tested with you?

Accepted Answer

We have to comply with all national and state laws. We do not need to tell anyone about your test with us unless you test positive for certain STIs.

When this happens our doctors will let the state public health department know and let them know what treatment you have had.

We will not share your details with anyone else.

How can we help you?

Need assistance? Contact one of our expert advisors.

Call 1-800-750-111