Question 1

How long does it take to get the test results?

Accepted Answer

Results for HIV tests are available within one day of your sample's arrival at the laboratory. Some of our clinics can provide you with a rapid HIV test starting from 26 days after potential exposure. For tests including Chlamydia, Gonorrhoea, Hepatitis B and Syphilis, results are available within 2 days of your sample being received in the laboratory. Tests which can take up to 5 days include: Herpes, HPV, PAP Smear results, Mycoplasma, Ureaplasma, Trichomonas and Gardnerella. Please see the individual STI test pages for more information..

Question 2

Are STI tests always accurate?

Accepted Answer

No health test can be 100% accurate. Some STIs do not show up right away. It could take an infection anywhere from a couple of days to a few months to show up in testing. But if you think you have an STI, get tested. You may have to go back again to get tested if you test negative. Even if you test negative, keep practicing safe sex. Talk to your healthcare provider about speaking with a counselor if you have concerns.. At Better2Know we work with the best laboratories that follow the highest industry standards. This means that we have the best laboratories in the country and, as long as you have met the incubation period and have the right sample, then we are very confident that your test results are accurate..

Question 3

Are there countries which has Public Health notifications if I test positive?

Accepted Answer

If you have a positive result in the Middle East, Australia and Canada we will be required to notify the ministry as per law if you test positive..

Question 4

How do I get my test results?

Accepted Answer

We will notify you when all of your results are available via your chosen method of contact, either telephone call, text message or email.. You can also check your results at any time through your secure online patient area. Once they are ready, they will be uploaded for you by our team and you will be able to see each result individually. You will be given your login details after booking you test..

For bookings and other help, speak to our 24/7 expert advisors.

For bookings and other help, speak to our 24/7 expert advisors.

How can we help you?

For bookings and other help, speak to our 24/7 expert advisors.