Counselling (Telephone)

Clinic Test
Male patient

Clinic Test

$995

A 20-minute counselling session with one of our trained counsellors by telephone.

Incubation Period:
n/a
Test Turnaround Time:
n/a

Tests For

microscope Our testing is conducted at accredited laboratories.
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Need help? Contact one of our expert advisors.

Always 100% confidential and completely anonymous

Call 1-800-750-111

How It Works

Book Your Test
Step 1Book Your Test

You can book your appointment online, by telephone or webchat

Attend The Clinic
Step 2Attend The Clinic

Attend your appointment and have your samples taken by our friendly team.

Receive your Results Securely
Step 3Receive your Results Securely

We will notify you when your results are available. You can retrieve them via your secure online portal.

Follow-up Treatment
Step 4Follow-up Treatment

We can help you with any treatment or referral you may need.

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Product Information

What is a Counselling Session?

Counselling is a talking therapy during which a trained counselling therapist listens to you, asks you questions and helps you to better manage the emotional issues you are experiencing.

During your Better2know counselling session, a trained counsellor will listen to your problems and work with you to find solutions. Counselling sessions aim to improve your mental wellbeing by talking about your emotions and finding ways to deal with any issues you are facing.

For many people, it is easier to confide in someone who is not a close relative or friend. Your counsellor will provide a neutral position and will never judge you. All sessions are completely private and confidential, so you can feel confident in expressing your feelings.

If you are having issues with your partner, you may consider attending joint counselling sessions together. Your counsellor can work with you mutually to resolve your problems and save your relationship.

This structured meeting will give you the opportunity to share and discuss your feelings, thoughts and experiences with a trained professional. The goal is to address emotional issues and work toward positive change.

What happens during this counselling session?

  • Your counsellor will listen to you without judgment

  • Your counsellor will help you explore your thoughts and feelings

  • Your counsellor will help you identify areas of your life you want to change

  • Your counsellor will help you develop strategies to address your problems

  • Your counsellor will help you set individualised goals

  • Your counsellor will ask you questions about your current and past relationships

Why is this counselling session helpful?

  • Counselling will help you better understand yourself and others

  • Counselling will help you work through difficult memories

  • Counselling will help you develop a different perspective on your situation

  • Counselling can help people build trust and confidentiality with their counsellor

How do I schedule my counselling session?

To book your appointment, please click the ”Book Your Appointment” button at the top of the page. Select “Counselling session”, and the date, and time that meets your needs. Alternatively, you can ring us and speak to a helpful member of staff who will make all the arrangements for you.

What can I expect at my Counselling Session?

This Counselling Session is conducted by your choice of telephone, Teams or Zoom. You can expect to be treated with a high level of professional courtesy and respect.

What happens after my Counselling Session?

You can expect to feel a lot better, with your questions answered, your mood lifted and ready to face the world with renewed optimism and energy.

Still Have Questions?

That’s alright. This is a complex subject and most people aren’t familiar with it. Here is a list of common questions we get asked by people just like you. If you can’t find the answers you’re looking for, you can also visit our dedicated FAQ Section

You can also contact us directly — we’re standing by to help.

Call us on 1-800-750-111